SSA has provided the financial returns to us that they promised, have been very responsive to our input about product, and have been cooperative and collaborative. They have improved the infrastructure and physical look and feel of our stores, and have clearly been willing to make the kinds of investments required to succeed. We view this as a very good partnership and are pleased with our choice of SSA to run our retail operations. — Jim Hekkers, Executive Vice President - Monterey Bay Aquarium